Responsible Gaming

Introduction

Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun, it's important to understand that the odds always favor the house. Play only with money you can afford to lose, and never gamble with funds needed for essentials like rent, food, or bills.

Age Verification

You must be at least 18 years of age to play online pokies in New Zealand. If you are under 18, please do not access gambling services. Underage gambling is illegal and harmful to young people's development and wellbeing.

Warning Signs of Problem Gambling

If you recognize any of these warning signs in yourself or someone you know, it may indicate problem gambling:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to try to win back money
• Hiding gambling activities or lying about the amount spent
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Losing relationships or job opportunities due to gambling
• Experiencing financial hardship because of gambling habits

Self-Help Tools

Most responsible online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive regular reminders about how long and how much you've been playing
• Session Limits: Set time restrictions on your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Account Closure: Permanently close your account if you wish to stop entirely

Support Organizations in New Zealand

If you or someone you care about is struggling with problem gambling, help is available:

Primary Support for New Zealand

• Gambling Commission (New Zealand)
  The regulatory authority overseeing problem gambling services in NZ
• Problem Gambling Foundation
  Free, confidential support and counseling services for New Zealanders
  Phone: 0800 664 262 (free call)
  Website: www.problemgambling.org.nz
• Samaritans NZ
  24/7 emotional support and crisis helpline
  Phone: 1737 (free call or text)

International Support Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  National self-exclusion scheme - www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  www.ncpgambling.org

If You Need Help

Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of a family member, professional support is available and effective. Don't hesitate to reach out to the organizations listed above.

Remember: Problem gambling is a treatable condition, and recovery is possible with the right support. Contact the Problem Gambling Foundation or call 0800 664 262 (NZ) if you'd like to speak with someone today.

Play responsibly. Gambling should be fun, not a financial burden.